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[av_heading heading=’Frequently Asked Questions’ tag=’h1′ link_apply=” link=’manually,http://’ link_target=” style=’blockquote modern-quote modern-centered’ size=” subheading_active=” subheading_size=’15’ margin=” padding=’10’ color=” custom_font=” custom_class=” admin_preview_bg=” av-desktop-hide=” av-medium-hide=” av-small-hide=” av-mini-hide=” av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=”][/av_heading]
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[av_toggle title=’WHY IS THIS ICO CALLD A STO (Secure Token Offering)?’ tags=” av_uid=’av-209j9e’]
This ICO differs substantially from the current ICOs. The difference with the regular ICO is that investors get the same rights and the same legal protection as with an ordinary IPO. They really get shares in the company – and thus real value – for their money. They have meeting, voting and dividend rights, are given control of the company and can trade their shares to realize shareholder value in the future. Moreover, the STO (Secure Token Offering) meets all legal and financial-technical requirements.
[av_toggle title=’HOW DO I BUY SHARES?’ tags=” av_uid=’av-1zaomq’]
Buying shares is very easy and you can buy them with Bitcoins, Ethereum, iDEAL and credit transfer.
[av_toggle title=’CAN I MAKE PAYMENTS DIRECTLY FROM AN EXCHANGE?’ tags=” av_uid=’av-6dwei’]
No, this is not possible.
[av_toggle title=’WHY DO I NEED A ETHEREUM ADDRESS?’ tags=” av_uid=’av-1j2mea’]
The shares are tokenized and built on the Ethereum platform.
[av_toggle title=’I DO NOT HAVE AN ETHEREUM ADDRESS, CAN I STILL PURCHASE SHARES?’ tags=” av_uid=’av-1ge6y2′]
Yes, this is not a problem. However, you need to make sure that you create an Ethereum address and claim your BYESHARES when the STO has ended. We will keep you posted or you can email us if you have questions. If you want you can get your Ethereum MetaMask wallet at https://metamask.io/
For help with installing Metamask, you can follow our step-by-step guide: Using Metamask to create an Ethereum Wallet
[av_toggle title=’WHERE CAN I STORE MY SHARES?’ tags=” av_uid=’av-18iy6q’]
You can store your shares in your Ethereum wallet. The recommended wallet is MetaMask, but we will support the Ledger Nano.
[av_toggle title=’WHAT IS A PURCHASE CODE AND WHY DO I NEED THIS?’ tags=” av_uid=’av-11wp0y’]
In case you did not fill in the Ethereum wallet you can claim your SHARES with the unique purchase code that you will receive after the payment is done.
[av_toggle title=’WHEN WILL I RECEIVE MY SHARE TOKENS?’ tags=” av_uid=’av-zc3oy’]
After the STO is finished, we will need some time to manually process the different payment channel orders, to sort out the token allocation. Once this is done, your shares will be distributed to the specified Ethereum address.
[av_toggle title=’HOW CAN I USE THE DAPP IF I CREATED A MYETHERWALLET ETHEREUM ADDRESS?’ tags=” av_uid=’av-pc5cy’]
Very easily, you can import the JSON file in your MetaMask wallet. How to import a JSON file.
[av_toggle title=’DOES THE DAPP SUPPORT THE TREZOR?’ tags=” av_uid=’av-dbvmq’]
Yes, you can use your Trezor wallet in combination with MetaMask 4.9.0 or higher.
[av_toggle title=’HOW CAN I SEE MY TOKENS IN METAMASK OR MYETHERWALLET?’ tags=”]
You will need to instruct your wallet to point to the proper token contract address. In MetaMask it is called “Add Token” and then “Custom Token”. In MyEtherWallet it is called “Add Custom Token”.
[av_toggle title=’WHEN I TRY TO TRANSFER SHARES, THE TRANSFER FEE IS VERY HIGH, WHY DOES THIS HAPPEN?’ tags=” av_uid=’av-ijc36′]
The reason is most likely that the destination address is not verified in the smart contracts. All recipients of shares need to be registered in the DApp, this can only be done by the STO owner. When you are logged in with either MetaMask or Ledger Nano S you can request verification in the DApp.
[av_toggle title=’WHAT IS A CRYPTOCURRENCY HARDWARE WALLET?’ tags=” av_uid=’av-x2zxu’]
A hardware wallet is, besides being almost the same as a traditional crypto wallet, a device which hold one or several cryptocurrencies. The cryptographic secrets are protected by a secure chip. It is basically a small computer which handles your transactions in a safe and secure way.
[av_toggle title=’HOW DO I BACKUP MY WALLET?’ tags=” av_uid=’av-cr716′]
Every wallet has its own way to back-up your private keys. A private key is basically a unique cryptographic key with which you can prove that you are the owner of the crypto wallet and thus the funds which are stored under that account. It is very important that you back-up these keys on several USB sticks or maybe a paper wallet so you can recover easily after a system crash. Check the manual of your wallet of preference.
[av_toggle title=’HOW DO I PREVENT MY HOT WALLET FROM BEING STOLEN?’ tags=” av_uid=’av-hjzpm’]
The wallet can be easily stolen when it is installed on a mobile phone and you are not paying attention. Always treat your mobile phone as your wallet in this case, to prevent this. Additionally, it is important to protect your wallet with a password and a backup. When your wallet is stolen you can recover your wallet on another device and create a new wallet, so you can transfer the funds back to your new wallet. In this case the old wallet is useless.
Some tips to prevent your machine to be victim of data theft:
• Install a good virus- and malware scanner
• Keep your machine up to date, if the OS is outdated buy or upgrade to a new one
• Never open attachments in emails you do not trust
• Never download or click on links in an email which you do not trust
• Do not work with role administrator, use a normal restricted user
• Even a good virus/malware scanner does not see all threads, limit opening files you do not trust
• Never share passwords credentials with anyone
• Do not use easy passphrases or passcodes, like “cherry”, “ilovebitcoin” or “1234”
• Hire a professional to assist you in securing your machine
[av_toggle title=’HOW DO I SECURE MY HOT WALLET?’ tags=” av_uid=’av-axbw2′]
When you install a wallet on your PC, MacBook or phone, the first thing you should do is protect your wallet with either a code or/and a passphrase. This is critical, and this step should not be skipped. In the more modern wallets the software of the wallet will provide you with 12 words (BIP39, Mnemonic code for generating deterministic keys). These words need to be written down somewhere and be kept safely from harm, including from fire or other unforeseen risks. Check the manual of the wallet of your preference.
[av_toggle title=’WHAT IS A PAPER WALLET?’ tags=” av_uid=’av-27z0y’]
A paper wallet is document which contain the cryptographic keys which are unique for a digital crypto wallet. The keys are normally depicted as QR codes together with the real keys.
[av_toggle title=’MY QUESTION IS NOT HERE, CAN YOU SUPPORT ME IN ANSWERING?’ tags=” av_uid=’av-avvf6′]
We have several ways to get in contact. You can call us at +31 165 33 22 44 or mail us firstname.lastname@example.org